At KishorKanti, we are committed to delivering fresh, high-quality dry fruits and authentic Bihar sweets. Due to the perishable nature of food products, please read our Return & Refund Policy carefully before placing an order.

1. Returns

As our products are food items, returns are generally not accepted once an order has been delivered.

However, a return or replacement may be considered only in the following cases:

• You receive a damaged or defective product.

• You receive an incorrect product.

• The product is expired or unfit for consumption upon delivery.

2. Reporting an Issue

If you receive a damaged, incorrect, or defective product, please notify us within 24 hours of delivery by sharing:

• Order Number

• Clear photos of the product and packaging

• A brief description of the issue

Requests made after 24 hours of delivery may not be eligible for replacement or refund.

3. Refund Process

If your refund request is approved:

• The refund will be processed to the original payment method.

• Refunds are generally processed within 5–7 business days after approval.

• The actual credit time may vary depending on your bank or payment provider.

4. Non-Refundable Items

Refunds or returns will not be accepted in the following situations:

• Change of mind after delivery.

• Incorrect shipping address provided by the customer.

• Product not liked due to personal taste or preference.

• Delay caused by courier partners due to unforeseen circumstances.

• Products that have been opened, consumed, or partially used.

5. Order Cancellation

Orders can only be cancelled before they are dispatched. Once an order has been shipped, cancellation requests cannot be accepted.

6. Contact Us

For any return or refund-related queries, please contact us:

KishorKanti

Address:
S.S. Colony, Opp. Sita Kund,
Near Chaitanya Bharti International Public School,
Near Falgu River, Gaya, Bihar – 823003, India

Email: kishorkanti.info@gmail.com

Phone: +91 85442 42615